Navigation in Subway

Every year, more new stations and interchange hubs are being built, transport routes around the metro are being combined: MCC, TPK, MCD. Over the past 10 years, passenger traffic has grown by 19%.

Passengers often do not know where the crossing they need is, the exit to the street or the bus, the passage for the transfer. The search is carried out only through the visual navigation plates. In the modern world, this is not the most optimal way, which spends a lot of passengers’ time, thereby delaying their stay at stations and reducing the throughput of the metro as a whole.

The introduction of internal navigation will provide passengers with a detailed map of stations in a mobile device with the ability to plot a route to the desired point (exit, transition, stop) while still in the train carriage, and follow it in navigator mode.

The digital twin of the transport hub and the subway transition map service simplify the management of the facility and increase the comfort of passengers.

The introduction of the indoor mobile navigation service will reduce the time it takes to find the desired route inside the transport hub and increase the rhythm of the passenger flow.

What does the passenger get:

  • A map of the transport hub on your mobile device (reflection of the main points and zones: entrances, exits, escalators, passages, cash desks, commercial objects (cafes, restaurants, shops), a car place in the parking lot, etc.
  • Convenient navigation through the transitions and exits from stations with the ability to guide along the route as in the navigator.
  • The ability to get directions in game mode using augmented reality – AR navigation.

What the subway gets:

  • Metro digital twin
  • Increase in the capacity of lobbies and transport hubs.
  • Improving the quality of service and increasing passenger loyalty through new services, and therefore the popularization of public transport.
  • Simplification of informing passengers.
  • Statistical data – analysis of movements and tracking of passenger flows (who uses what transport, at what time, at what stops they enter and leave, how and where they change) with the integrated implementation of the service in transport.
  • Tracking the movement of employees at transport infrastructure facilities