Solution description

Employees and visitors could use two navigation options:

• A mobile application with an interactive map and augmented reality (AR) function. The application allowed users to accurately determine their location and receive visual cues for moving inside the office with an accuracy of 2 meters.
• QR codes, located around the perimeter of the building allowed users to use the web version of the map without installing an application. By scanning a QR code through a smartphone camera, visitors could see their location and plot a route to the desired point.

The Indoors Navigation Platform system also included a control panel for administrators, which allowed them to track the movements of employees and visitors in real time, view heat maps of space utilization, and receive movement reports.

Usage examples

• Employee navigation: The company's employees could quickly find colleagues and the necessary areas inside the office, which significantly reduced the time spent moving between workplaces and meeting rooms.
• Visitor support: The system allowed visitors to quickly navigate the office space, find waiting areas, meeting rooms and other important facilities without having to contact staff.

We noted the success of the pilot project

Mikhail Morozov

The administrative director of the Tinkoff company

We were looking for solutions to optimize employee movement in our office spaces, considered several indoor navigation services, and settled on the company's Indoors Navigation product. The piloting took place on one of the floors of the office complex near M. The water stadium. Company employees and visitors can use navigation on their mobile devices by installing the app or scanning a QR code. Based on the results of the pilot project, it was decided to scale and implement GIS INP in our new Tinkoff Space headquarters with an area of 90,000 m².

Potential metrics

• Reduction of search time: According to the test results, the system has reduced the time spent searching for the right areas and employees by 25%.
• Improving work efficiency: Optimizing employee movement inside the office has increased productivity by 15%, reducing logistics time inside the building.
• Customer experience improvement: The introduction of a navigation system for visitors has reduced the number of requests to staff for help by 35%.

Implementation results

The implementation of the Indoors Navigation Platform in the Tinkoff office has shown the high efficiency of the system for both employees and visitors. The system made it possible to automate the process of moving around the office, improve interaction between departments and increase overall work efficiency. The pilot project was successfully completed, and in 2023 the company decided to scale the solution to the new Tinkoff Space headquarters in Moscow.