Digital control room
An intelligent platform for integrated building automation that combines application management, equipment monitoring, access control, and personnel management.
Integration with engineering systems turns the INP electronic control room into the central hub of any home or territory. It integrates all the key building systems in a single web interface, ensuring transparency of processes.
The INP virtual control room allows you to automate routine operations, monitor staff performance and promptly respond to problems, predict their occurrence, moving from emergency to preventive maintenance.
The INP interactive control room is especially useful for management companies and HOAs. It creates a digital twin of the building, providing full control over all processes in real time.
Почему нужна цифровая диспетчерская?
Digitalization Management Company
The transition of service activities to digital format.
Automating the work of employees
The request from the resident is automatically sent to the dispatcher and the contractor.
Full control of the facility
A single window for monitoring all systems, monitoring the execution of requests and equipment maintenance. An accident report in 3 minutes.
Improves Customer Satisfaction (NSP)
Timely processing of all applications.
Cost reduction
Reducing the cost of photo surveillance by 50% by reducing the number of dispatchers.
Cost reduction
For maintenance of buildings and territories – automatic monitoring of the condition of engineering systems
Advantages of a digital control room
This is not just a modern application processing system (MRO), but a full-fledged digital twin of the facility, combining all engineering systems, equipment and processes in a single information space with a 3D map.
Unified Monitoring Center
Before digitalization, monitoring the operation of engineering systems required manually verifying data from logs and reports, which was time-consuming and did not guarantee prompt response to accidents. The virtual control room integrates all objects into a single system: it automatically collects data, analyzes it, and warns of potential failures. This allows you to instantly respond to malfunctions and prevent emergencies.
Effective resource management
The introduction of an interactive control room system can significantly reduce the cost of building maintenance. The technology provides round-the-clock monitoring of engineering systems (heating, ventilation, power supply, etc.), detects deviations at an early stage and minimizes the risk of serious breakdowns. As a result, the costs of emergency repairs and equipment replacement are reduced.
Monitoring the work of performers
Each request is automatically sent to the employee's mobile app, indicating the location, route, and due dates. The built-in chat allows you to clarify the details. The system generates reports, analyzes the processing speed of applications, evaluates performers and identifies problem areas for further optimization of work.
Unified Platform
The key advantage of a virtual control room is the compatibility of different systems. It eliminates the problem of "disparate technologies" when equipment runs on different platforms, making management more difficult. By integrating all processes, management companies and developers increase the efficiency of facilities, reduce costs and improve the quality of service.
The INP Digital Control Room is a comprehensive facility management automation solution that includes:
The Administrator's Control Panel
Company manager, dispatcher,
Chief Engineer
The Performer's mobile app
Management company employee: cleaner, plumber, electrician, security guard
The User's Mobile Application
A resident of a residential complex, an employee of a business center, a passenger of a TPU
Main panel, equipment and engineering systems:
- Applications
- Heat supply
- Ventilation
- Air conditioning
- Water supply
- Water disposal
- Power supply
- Lighting
- Elevators
- Intercom system
- Video surveillance
- Fire alarm system
- Smoke extraction system
- Fire extinguishing system
- Integrated:
- AS DKiU is an automated dispatch control and management system.
- APS is an automated emergency protection system.
- ASKUE is an automated system for commercial electricity metering.
BIM viewer with a building model.
Digital map of the object:
- List of buildings
- Entrances
- Addresses
- Staff
- Users
- 3D map
- Navigation and routes.
Applications from users (residents).
Electronic log of MRO applications (planned and emergency) and emergency shutdowns.
PPR schedule (automatic direction of maintenance or fault notification). Technological maps of the building. Inventory of materials and tools at the warehouse. Hardware reference book. Crawls and checklists.
Passes: permanent and guest, person and car.
Personnel tracking:
- Movement graphs
- Remote monitoring of work hours
- Auto acceptance
Video Analytics:
- Connecting cameras
- Face recognition
- Counting users
- Heat maps
- Auto recognition
Report and statistics:
- By request
- Work schedules
- By time spent
Booking of premises and parking.
POOR:
- Safety
- Access control
Smart barrier:
Automatic control of the entrance to the territory
The contractor's application
The contractor's mobile application has the basic functionality of a virtual control room for servicing equipment and engineering networks (MRO), handling requests (residents, scheduled and emergency), communicating with users (messenger), and navigating an object with a 3D map.
Personal account of the performer
It allows you to monitor the execution of applications with a timeline for all types (residents, scheduled, emergency), see overdue and quality assessments of completed applications, and time spent.
The user's (resident's) application
Having detected a malfunction in the building, the user fixes it through a mobile application, which opens a map with a location and transmits the coordinates to the administrator.
Creating an application
An application is created indicating the necessary work, a photo is attached and a chat opens.
Confirmation
Upon completion of the work, we receive a notification and a photo confirmation, an offer to evaluate the work and leave a review.
Repeat application
If the user is not satisfied with the quality of the work, they can re-open the application by specifying a comment and attaching a confirmation.
Other functions
Also in the application, the resident receives a 3D map of the building, a chat with the management company, a personal account with their data and application history.
How do management organizations function
Without a digital control room:
With a digital control room:
Slow application processing due to low responsiveness
Illiterate disposal of non-residential areas
Delays in responding to emergencies and residents' appeals
Increased expenses for the payroll.
There are no clear regulations for coordinating the work of the dispatch service
Delayed object search due to lack of maps and navigation system.
All processes are centralized, and the work of dispatchers is standardized.
Unified application management system: no chaos in technology, fewer employees and equipment.
A common interface for monitoring the status of engineering systems.
Reduction of salary costs by 50% due to optimization of the dispatcher staff.
Applications are created automatically, and performers are assigned without manual intervention.
Frequently Asked questions about GIS implementation in the museum
What technologies underlie the Digital Control Room?
The system is based on modern digital solutions, including continuous monitoring of engineering systems in real time, intelligent data analytics, automation of work processes and specialized mobile applications for convenient interaction with residents.
How does the INP platform help reduce the number of warranty repairs?
The virtual control room minimizes the need for warranty service due to the constant monitoring of the technical condition of the equipment. The system identifies potential problems in advance and allows for prompt troubleshooting before they develop into serious problems.
How does the solution increase the profits of management companies?
Thanks to the introduction of an Electronic Control Room, management companies are able to increase profitability. The system helps to improve the quality of care for residents, speeds up the processing of their requests and optimizes the use of resources. An additional financial effect is achieved by reducing the number of dispatchers, reducing payroll costs and freeing up space that can be converted for commercial use.
Do I need to install special equipment?
No, the Applications module works in the cloud. Access is possible via a web browser and a mobile application. Installation of additional equipment is optional.
Is it possible to set different types of requests for different objects?
Yes. You can create your own categories and scenarios for processing applications for each building or group of objects.
Who sees the application status?
The applicant, the responsible executor and the administrator. This ensures transparency and control at all stages.
iNP Electronic Control Room, an intelligent facility management platform
This is not just a modern application processing system (MRO), but a full-fledged digital twin of the facility, combining all engineering systems, equipment and processes in a single information space with a 3D map.
Comprehensive solution for building management automation
The iNP electronic control Room from Indoors Navigation is a multifunctional platform that combines application management, equipment monitoring and access control in a single interface. The system creates a digital twin of the object, providing full control over all processes in real time.
The platform is especially useful for management companies, HOAs, commercial facilities, and industrial enterprises. It allows you to automate routine operations, quickly respond to accidents, and analyze staff performance. Integration with engineering systems turns iNP into the central nervous center of any building or territory.
Basic functionality
Intelligent application processing system
- The system automates the entire cycle of dealing with complaints from residents and employees.
- Users can create applications through the mobile application, web interface or voice assistant. Each application is automatically classified by type (emergency, repair, consulting) and priority.
- A routing system is provided for performers, taking into account their current load and location. The built-in navigator plots the optimal route to the place of work. The time of each operation and the route are recorded automatically, which eliminates the possibility of manipulation by the staff.
Monitoring of engineering systems and equipment
The iNP platform receives data from all connected building systems:
- Elevator equipment (condition, floor, operating mode)
- Ventilation and air conditioning systems
- Heating units and heating circuits
- Power supply and backup power supplies
- Water supply and sewerage systems
- Smart home sensors transmit information about temperature, humidity, and the opening of doors and windows. The system analyzes this data and identifies anomalies, preventing potential accidents. All indicators are displayed in clear graphs and diagrams.
Access control and access control mode
The iNP electronic control room includes a fully functional ACS for management:
- Employee passes (electronic cards, mobile passes)
- Car passes (integration with the number recognition system)
- Temporary access for contractors and visitors
- The system allows you to book rooms and parking spaces through your personal account. They can reserve a parking space or a common room (club, gym) in advance with the automatic creation of a temporary pass.
Integration with video surveillance and security
- All surveillance cameras are connected to a single monitoring center in iNP. The dispatcher can:
- View live videos
- Receive automatic alerts about suspicious events
- Link the video archive to specific applications and events
- The system supports face recognition and car license plates, integrating this data with the access control system. In the event of an emergency, the provided response scenarios are automatically triggered.
Unique technological advantages
3D object map and BIM integration
The iNP platform supports the loading of BIM models of objects, which allows:
- Visualize hidden engineering communications
- Plan the repair work taking into account the design features
- Train staff on digital equipment doubles
- The 3D map of the facility shows the real position of employees, technical facilities and problem areas. When an alarm is received, the system automatically builds the optimal route for the team, taking into account the location of emergency exits and equipment.
Analytics and reporting
The system generates more than 50 types of reports:
- Application completion statistics by type and performer
- Analysis of response time and troubleshooting
- Monitoring resource consumption and identifying cost overruns
- Assessment of staff and equipment workload
- Reports can be customized to meet specific requirements and exported to all popular formats. Built-in forecasting tools help you plan repairs and budget.
The economic effect of the implementation
The economic effect of the implementation
on 25-40%
Cost reduction through optimization, accident prevention, and resource savings.
by 40%
Повышение эффективности персонала: быстрее обработка заявок, прозрачные процессы и объективная оценка работы.
by 35-50%
Improved quality of services: fewer complaints, higher satisfaction of residents and a positive image of the Management Company.
Implementation options and cost
We offer a 1-month free pilot project to demonstrate the system's capabilities. The full implementation period is from 2 to 3 weeks, depending on the complexity of the facility.
Russian PropTech map for developers and management companies
PC version
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Slow application processing due to low responsiveness
Illiterate disposal of non-residential areas
Delays in responding to emergencies and residents' appeals
Increased expenses for the payroll.
There are no clear regulations for coordinating the work of the dispatch service
Delayed object search due to lack of maps and navigation system.
All processes are centralized, and the work of dispatchers is standardized.
Unified application management system: no chaos in technology, fewer employees and equipment.
A common interface for monitoring the status of engineering systems.
Reduction of salary costs by 50% due to optimization of the dispatcher staff.
Applications are created automatically, and performers are assigned without manual intervention.