Description of the solution and implementation

As part of the project, Indoors Navigation has integrated its geographic information system, the Indoors Navigation Platform (INP), which is based on the facility's digital twin technology. This made it possible to create an accurate and up-to-date digital copy of the pavilion, which made navigation through it convenient and intuitive.

The positioning system was implemented on the basis of several technologies:

• Bluetooth (BLE) and Ultra Wideband (UWB) for precise location detection of visitors and staff tracking.
• Video tracking using IP cameras to monitor movements and ensure security.

In addition, a virtual 360 tour integrated with the pavilion map allowed remote users to "walk" around the pavilion, even while in another city, which is especially important when planning events or presentations.

Usage examples

• Mobile App: Visitors could download the app and use it to navigate the pavilion. The app automatically turned on an audio guide when approaching interesting exhibits and provided information about the exhibition areas. Augmented reality (AR) tracking was also implemented, which allowed visitors to follow the route through their smartphone screen.
• QR navigation: For users who did not install the app, it was possible to scan QR codes posted around the pavilion. This made it possible to open the map and see your location in real time, as well as find the right areas and exhibits.
• Touch terminals and infomats: Interactive panels and infomats were installed, which displayed 3D maps of the pavilion indicating the nearest points of interest — toilets, closets, exits, as well as other areas such as a conference hall or demo zones.

Functionality and analytics

The Indoors Navigation platform has a web-based control panel for the pavilion administration, which made it possible to track the movements of visitors and employees in real time, analyze heat maps of attendance, and receive notifications about access to certain areas. This gave the administration powerful tools to manage the pavilion and improve security, as well as the ability to collect data to improve future exhibitions.

Potential metrics

• Increased visitor satisfaction: The system reduced the time spent searching for objects of interest and improved access to information about exhibitions and exhibits, which increased the total time spent interacting with the exhibition by 20%.
• Increased attendance: Interactive navigation and virtual tours attracted more visitors both offline and online, which increased the overall attendance of the pavilion by 15%.
• Management optimization and security: The pavilion Administration gained access to analytical data on visitor movements, which allowed for better flow management and increased security. As a result, the number of incidents was reduced by 10%.

Implementation results

The project of introducing the Indoors Navigation Platform in the Smart City pavilion has become a successful example of digitalization of museum and exhibition spaces. Visitors received a convenient and intuitive navigation system, which significantly improved their experience of interacting with the exhibition. The system allowed the pavilion administration to improve control and management, as well as use the collected data for subsequent events.