{"id":39,"date":"2018-08-17T11:18:46","date_gmt":"2018-08-17T11:18:46","guid":{"rendered":"https:\/\/indoorsnavi.pro\/?page_id=39"},"modified":"2024-12-09T12:39:15","modified_gmt":"2024-12-09T12:39:15","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/indoorsnavi.pro\/en\/contact-us\/","title":{"rendered":"\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u044b"},"content":{"rendered":"

Frequently Asked Questions and Answers (FAQ)<\/h2>\n\n\n
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What data should be provided to determine the cost of implementing indoor navigation?<\/h3>
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First, you need to determine which goal is to implement navigation: a navigator for visitors or a staff tracking system.<\/p>\n\n\n\n

Determine what accuracy is needed for navigation: 8-10 meters, 2-3 meters, or high-precision 0.5-1 meter.<\/p>\n\n\n\n

Provide floor plans of your medical facility and dimensions. Select the zones in which positioning is required on them.<\/p>\n\n\n\n

Specify on which equipment the navigation should work: website, mobile application, navigation kiosk (infomat).<\/p>\n\n\n\n

Specify the estimated number of users of the positioning system.<\/p>\n\n\n\n

The most important thing is to request and fill out in detail a brief.<\/a>.<\/p>\n\n<\/div><\/div>\n\n

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What level of knowledge is needed to deploy and configure the \u00a0Indoors Navigation\ngeographic information system? <\/h3>
<\/span>\n <\/div><\/div>
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The Indoors Navigation Platform is a simple tool that is understandable to most users of personal computers. If the user knows how to work with an Internet browser and office software, then he will be able to master our system in the shortest possible time.<\/p>\n\n<\/div><\/div>\n\n

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How long does it take to implement the navigation functionality?<\/h3>
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As a rule, the implementation of the platform takes about two days. Read the description of the process deployments and integrations<\/a> process in the documentation section.<\/p>\n\n<\/div><\/div>\n\n

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Where can I find information on how to implement GIS?<\/h3>
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Information on the implementation of the platform can be found in the documentation section<\/a> of the control panel or watch video tutorials<\/a> on working with the solution.<\/p>\n\n<\/div><\/div>\n\n

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What equipment does the INP geographic information system support?<\/h3>
<\/span>\n <\/div><\/div>
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Our platform supports a variety of IoT standards and equipment: Bluetooth, BLE, AoA (BLE), Wi-Fi, Wi-Fi RTT, UWB, RFID, GPS, GLONASS, IP video.<\/p>\n\n<\/div><\/div>\n\n

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How many positional sensors (BLE beacons) are required?<\/h3>
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As practice has shown, in most cases, 15 BLE beacons per 1000 sq. m. are enough. The cost of one positional sensor is from 1 thousand rubles to 4 thousand rubles, depending on the technical parameters and functionality.<\/p>\n\n<\/div><\/div>\n\n

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What accuracy of navigation does the INP geographic information system provide?<\/h3>
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Our platform provides different navigation accuracy depending on the chosen technology and equipment: <\/p>\n\n\n\n

Bluetooth and BLE:<\/strong> navigation accuracy based on BLE beacons is from 1 to 3 meters (higher in narrow passages and lower in large spaces) and does not require cable connection (autonomous power supply). <\/p>\n\n\n\n

AoA (BLE):<\/strong> The accuracy of navigation and tracking when using AoA locators is achieved on the order of 1 meter, but requires the connection of equipment via a POE cable and support for Bluetooth 5.1 and 5.2 standards. <\/p>\n\n\n\n

Wi-Fi: <\/strong>WiFi navigation works only on Android devices, is 8-9 meters long and has a delay of several seconds and requires power supply. <\/p>\n\n\n\n

Wi-Fi RTT: <\/strong>The accuracy of navigation on wifi RTT is about 1 meter, but it works on a small number of Android mobile devices that support this standard. <\/p>\n\n\n\n

UWB:<\/strong> The accuracy of navigation and tracking via UWB is 0.5 meters, requires a POE cable connection, and is not supported by a large number of mobile devices.\u2028 <\/p>\n\n\n\n

GPS: <\/strong>Navigation and tracking based on GPS and GLONASS satellite systems has an accuracy of 10-15 meters and works only in open spaces (does not work indoors).<\/p>\n\n<\/div><\/div>\n\n

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Where is all the data stored and how can it be used?<\/h3>
<\/span>\n <\/div><\/div>
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<\/a>All data belongs to the account owner (the client) and is stored on a server (ours or the client's) in accordance with international requirements for data storage and processing, and is used for analytics. More detailed information can be found at the link.<\/p>\n\n<\/div><\/div>\n\n

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Does the Indoors Navigation solution work outdoors and underground?<\/h3>
<\/span>\n <\/div><\/div>
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Of course it works. Outdoor navigation uses satellite GPS and Glonass signals. Underground, the solution works using the same technologies as inside buildings.<\/p>\n\n<\/div><\/div>\n\n

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If there is no internet on the phone, will navigation work?<\/h3>
<\/span>\n <\/div><\/div>
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Navigation will work even if the mobile device is offline, only bluetooth enabled and location permissions are required.<\/p>\n\n<\/div><\/div>\n\n

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What devices and operating systems does the Indoors Navigation solution support?<\/h3>
<\/span>\n <\/div><\/div>
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Our platform supports work on iOS and Android mobile devices by means of SDK integration, infomats with Windows, Linux and Android operating systems, personal computers in Google Chrome browsers.<\/p>\n\n<\/div><\/div>\n\n

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How can I get technical support for the product?<\/h3>
<\/span>\n <\/div><\/div>
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If there are difficulties with implementation, you can send an email request to the technical support service at support@indoorsnavi.pro We provide assistance when connecting the SDK or working with the map editor within 1 day.<\/p>\n\n<\/div><\/div>\n\n

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How should I start launching an Indoors Navigation solution without creating my own application?<\/h3>
<\/span>\n <\/div><\/div>
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Register in the INP platform<\/a> and create an account for yourself <\/p>\n\n\n\n

Create and configure your project \u2014 specify the name of the object, the location and create its map in the editor or upload a ready-made one in a supported format<\/a> <\/p>\n\n\n\n

Create and arrange rooms and routes according to the video instructions<\/a> <\/p>\n\n\n\n

Set up the hardware and upload it to the platform editor according to the video instructions<\/a> <\/p>\n\n\n\n

Download the inTool app from the App Store or Google Play to your mobile device and log in to your account <\/p>\n\n\n\n

Open your map in the inTool demo application and use navigation<\/p>\n\n<\/div><\/div>\n\n

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Do you provide equipment setup and installation services?<\/h3>
<\/span>\n <\/div><\/div>
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Yes, the Indoors Navigation engineering service can advise you on working with the equipment and conduct a master class, as well as perform turnkey work on the supply, configuration and installation of equipment at your facility.<\/p>\n\n<\/div><\/div>\n\n

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How do I become an Indoor Navigation partner and what opportunities does this provide?<\/h3>
<\/span>\n <\/div><\/div>
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To become a partner of Indors Navigation, you can send a request by email hello@indoorsnavi.pro <\/p>\n\n\n\n

You can study the conditions for partners in more detail in the section About us<\/a>.<\/p>\n\n<\/div><\/div>\n\n

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How and where is the user's device position calculated and routes calculated?<\/h3>
<\/span>\n <\/div><\/div>
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The location is calculated directly on the user's device itself. The route can be calculated both on the user's device and on the server, depending on the application settings and Internet availability.<\/p>\n\n<\/div><\/div>\n\n

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What is the battery consumption of a mobile device for one hour of continuous navigation\nwith scanning of BLE devices?<\/h3>
<\/span>\n <\/div><\/div>
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Battery consumption as a percentage is measured for devices that are charged to 100%, with auto brightness turned on in a room with medium illumination and WIFI connected.: <\/p>\n\n\n\n

iPhone 12 pro max — 8%; <\/p>\n\n\n\n

iPhone 13 pro max — 2%;<\/p>\n\n\n\n

iPhone X — 12%;<\/p>\n\n\n\n

Samsung Galaxy S21+ 5G — 24%; <\/p>\n\n\n\n

Samsung Galaxy S8+ — 24%.<\/p>\n\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions and Answers (FAQ)<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-contact-us.php","meta":{"_acf_changed":false,"inline_featured_image":false,"ub_ctt_via":"","footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/indoorsnavi.pro\/en\/wp-json\/wp\/v2\/pages\/39","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indoorsnavi.pro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/indoorsnavi.pro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/indoorsnavi.pro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/indoorsnavi.pro\/en\/wp-json\/wp\/v2\/comments?post=39"}],"version-history":[{"count":11,"href":"https:\/\/indoorsnavi.pro\/en\/wp-json\/wp\/v2\/pages\/39\/revisions"}],"predecessor-version":[{"id":17457,"href":"https:\/\/indoorsnavi.pro\/en\/wp-json\/wp\/v2\/pages\/39\/revisions\/17457"}],"wp:attachment":[{"href":"https:\/\/indoorsnavi.pro\/en\/wp-json\/wp\/v2\/media?parent=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}